In 2009 I converted my residential investments to commercial and due to bad experiences, I decided to self-manage. How hard can it be? Yes, it did become hard. One of my commercial tenants through the years became more and more belligerent, aggressive, lied, and stole cash from me. I have now found Pure Property Management, and as the name says, all they do purely is managing property. My belligerent tenant is now working well. Jane managed to negate my ten-year-old self-management problems and put the operation back on rails.
Testimonials
We knew there had to be a better way. After years of dissatisfaction with large agencies that collected rent while pretending to manage our assets, we changed to Pure Property Management and have never looked back. Our tenants in NSW and QLD now have managers that engage with them regularly, ensure that our interests are protected, and the property is looked after. It’s win-win and we couldn’t be happier with the service that Jane provides to us in the Hunter. Our tenants have also told us how impressed they are with the improved service and timely response they receive. The Pure team is our one-stop shop for all lease, maintenance, outgoings, rent, and service contracts. We sleep well at night because we know we’re in safe hands. We thoroughly recommend Jane and Pure Property Management for all commercial asset management.
Our behalf of Naomi and myself, sincere thanks to Jane for her professionalism in assisting us to open our new business “Spark CoWork” in Shop 2, The Rigby Centre, Salamander Bay. This is the first time either of us have had a commercial lease and Jane’s understanding and prompt communication has been invaluable. We would highly recommend Jane’s services. We are grateful to consider Jane part of our business enterprise and look forward to continuing the relationship.
We are very happy to have Anna Deam managing our property. She has been approachable, hard working and reliable. Her expertise, attention to detail and professionalism have been a great help to us as property owners. Thank you Anna!
Jane Lestone was initially recommended via a close family friend to assist us in the management of our property. On meeting with Jane we found her manner to be both professional and genuine. She has since been working with us for the last four years and has undertaken her role with integrity. Her services have been prompt and stress free as she manages the requirements and responsibilities involved. In all dealings with Jane we have found her to be completely honest and loyal. We would not hesitate in recommending her to anyone requiring professional advice and services relating to all areas of property management. We are grateful to consider Jane part of our business enterprise and look forward to continuing the relationship.
I was introduced to Melinda as I was very unhappy with how our property was being managed at the time by a different agency. I was in need of advice and Melinda provided that unconditionally. By doing so (perhaps unknown to her) she also provided much needed support during a very stressful period. Her professional conduct and knowledge clearly reflected her experiences in the industry, a stark difference to what I was dealing with at the time. Her professionalism was further evident as at no time did she pass any personal judgements towards the other agency.
What stood out for me was that we had never met before and I was living overseas, yet she took the time to listen and research information to help me try and resolve my issue with the previous agency. There was neither payment request, nor any promise to sign over the management of my property yet she did all she could to help me in my situation. In the end we cut our losses and switched to Melinda and her team. I cannot thank her enough for saving my sanity at the beginning and am grateful to this day to have been introduced to her. As a result, Melinda will always come highly recommended from me.